+1Hello,
Best answer by suresh.ramanan
hi
we will take a look and follow up to see if we need to schedule time to resolve this.
+3Hello eimispacheco, if you have:
As you mention, you should be set to go by downloading and installing one of the purple button links to the correct .msi or .deb file. It should install in a couple minutes at most.
You mentioned installing CUDA. Did you do so before installing AI Studio? That is not a requirement, but should also not preclude the install.
Can I ask you to uninstall using the Remove feature through the installer, and reinstall to see if that resolves the issue? If not, please share how to contact you via aistudiosupport@hp.com so we can schedule time to resolve.
+1Hi Jrgosalvez,
I did what you advised and it did not work. I will send you an email.
Thanks
hi
we will take a look and follow up to see if we need to schedule time to resolve this.
you could either email us the log files or we could hop on a call and troubleshoot.
i’d emailed asking your availability but tagging you here just in case.
+1Hi
Thank you very much for your willingness to help. Unfortunately :( , the timing has been difficult for me these weeks, as I am in San Francisco (I live in Texas) attending multiple conferences. As a result, I haven’t had enough time to focus on my project, and the computer that meets the hackathon requirements is not with me.
So, I won’t be able to participate in this hackathon this time. I truly appreciate your support.
Thank you very much!
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