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Issue while installing HP AI Studio

  • May 14, 2025
  • 3 replies
  • 134 views

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Getting issue while installing HP AI Studio

Best answer by suresh.ramanan

Hasan,

Thank you for sharing your logs.

The error in the log file reads

caller=[initializer.runInitialization] error: [exec: "powershell": executable file not found in %PATH%] 

One of our other hackathon participants also faced this issue. Can you please add powershell to your system PATH variable and retry the installation?

Cheers,

Suresh

3 replies

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  1. What is the installation folder for AI Studio? Is this the default one or something custom that you selected? Please provide this in the comments
  2. Do you have user rights/permissions on this folder to create directories and files?
  3. One of our other users also had this issue but figured that powershell wasnt a path variable? Could you please check this?

If the issue still persists, please email the following two files to aistudiosupport@hp.com

  • Installation logs: AIStudio_<timestamp>.txt located at %TEMP%
  • Application logs: phoenix.log file present at %localappdata%/HP/AIStudio

matt.trainor
Community Manager
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  • Community Manager
  • May 15, 2025

Hi Hasan. Hang tight… Our support team will be with you shortly! - Matt


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Hasan,

Thank you for sharing your logs.

The error in the log file reads

caller=[initializer.runInitialization] error: [exec: "powershell": executable file not found in %PATH%] 

One of our other hackathon participants also faced this issue. Can you please add powershell to your system PATH variable and retry the installation?

Cheers,

Suresh